Privacy Policy

Privacy Policy

Last Updated: April 2026

LullPaw ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lullpaw.com and make purchases from our store.

Information We Collect

Information you provide directly:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely via Stripe/PayPal � we never store card numbers)
  • Account credentials if you create an account
  • Communications you send us (support emails, reviews, feedback)

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent, referring URLs
  • Cookies and similar tracking technologies

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send marketing communications (only with your consent � you can unsubscribe anytime)
  • Improve our website, products, and services
  • Prevent fraud and ensure security

Third-Party Services

We share information only with trusted partners necessary to operate our business:

  • Shopify � ecommerce platform
  • Stripe / PayPal � payment processing
  • Klaviyo � email marketing (only if you opt in)
  • Google Analytics � website analytics
  • Shipping carriers � order fulfillment

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

California residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell your personal information.

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@lullpaw.com