Terms of Service
Welcome to LullPaw.com. By accessing or using our website and purchasing our products, you agree to the following terms.
Acceptance of Terms
By browsing, creating an account, or placing an order on LullPaw.com, you agree to be bound by these Terms of Service, our Privacy Policy, our Return & Refund Policy, and our Shipping Policy.
You must be at least 18 years old to use this site or make a purchase.
Account Responsibilities
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Providing accurate, current, and complete information
- Notifying us immediately at support@lullpaw.com if you suspect unauthorized access
Products and Descriptions
We make every effort to display our products accurately. However:
- Colors may vary slightly depending on your screen
- Product dimensions and weights are approximate
- Product packaging may differ from what is shown
Our products are designed for pets (dogs and cats). Always follow product instructions and consult your veterinarian if you have concerns. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Pricing
All prices are in U.S. dollars (USD) and subject to change. Prices do not include sales tax, which is calculated at checkout. If we discover a pricing error, we will contact you before processing.
Promotional discounts and coupon codes cannot be combined unless explicitly stated, may have expiration dates, and can be modified or discontinued at any time.
Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order, cancel orders that appear fraudulent, and limit quantities. If we cancel your order, you will receive a full refund.
Payment
We accept major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and other digital wallets. All payments are processed securely through third-party processors.
Intellectual Property
All content on LullPaw.com — including the name, logo, branding, design, images, descriptions, and written content — is protected by U.S. and international intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.
User-Generated Content
By submitting reviews, comments, or photos, you grant LullPaw a non-exclusive, royalty-free, perpetual license to use and share that content. You confirm the content is your own and we reserve the right to remove inappropriate content.
Limitation of Liability
To the fullest extent permitted by law, LullPaw is not liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid for the specific item. We are not responsible for any harm or adverse reaction experienced by your pet — always consult a veterinarian.
Dispute Resolution
If a dispute arises, contact us first at support@lullpaw.com. If we cannot resolve it informally, both parties agree to attempt mediation, then binding arbitration through the American Arbitration Association. You waive any right to participate in a class action lawsuit.
Changes to These Terms
We may update these terms at any time. Significant changes will be communicated via email or a notice on our website. Continued use of the site constitutes acceptance.
Contact Us
Questions? Email us at support@lullpaw.com
Last updated: April 2026